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Training Tips - Your Questions Answered

Our Trainers

Have questions about your pet and training? Write to us at socialmedia@superiorfarms.com 

Description: http://gweb06.webstorepackage.com/superiorfarms/managerfront/images/Trainer-Gary.jpgGary Cassera is the owner and certified trainer for Balanced Dogs. Gary lives in Napa, CA and currently works at the Michael Ellis School for Dog Trainers.

Contact Gary:
Balance Dogs LLC
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Amy PetersonAmy Peterson is a dog trainer living in Vacaville, CA. She operates her own business, My Clever Canine, has been training dogs professionally for over ten years, and has attended classes and seminars by notable trainers such as Michael Ellis (Michael Ellis School for Dog Trainer’s), Dr. Ian Dunbar, Trish King, and many others. In addition to running her own dog training business, Amy has worked at the Solano SPCA helping to evaluate dogs as well as hosting training workshops for volunteers and potential adopters. Amy trains and competes with her personal dogs in sports such as Dock Diving, Obedience, Lure Coursing, and various other events.

Contact Amy:
My Clever Canine
Tel. (707) 999-8389

Janna Campillo is a dog trainer from Fortuna, CA that focuses on Positive Training methods in her work with canine (and human) clients. In addition to her dog training, Janna is also a Veterinary Technician and has over 10 years of experience working with animals in both the veterinary medical field and training. Janna focuses on teaching both canine and human students in areas such as proper socialization, basic obedience, and impulse control.

Contact Janna:
Redwood Coast k9 Academy
(707) 617-BARK

Q: How do we get our dog to cope with a new baby? We think he gets jealous or is just unsure of out newborn. He won’t stay in the same room as the baby and if we are holding her, he puts is head in our lap and begins to whimper.

A: Kids and dogs are a great combination as long as everyone is safe.  If your dog is walking out of the room when you have the baby I don’t see a problem with that.  That to me is a great sign of respect for you and the baby.  As far as the whining make sure you are not feeding into to it with talking to the dog about things like, “Come see the baby!” “What's wrong, don’t you like the baby?” “It’s ok puppy, it’s just a baby.”  Don’t force it.  If the dog is telling you they are unsure and want to give the baby space honor it.  If you try to force it and the dog feels uncomfortable that’s when problems arise.  To build closeness I would recommend walking the baby and the dog together in a structured activity so they can start to build a relationship and mutual respect and understanding.

Q: “Is it possible to train my dog to be comfortable with getting his nails trimmed? He's a big dog, but he's not aggressive. He throws a fit and tries fighting it by rolling around and crying.”

A: Grooming is an important part of your dog's overall health and something they have to learn to accept.  I find that most people focus on the end. We have to cut the nails and focus little on how the dog feels through the process.  I never make expectations while working with dogs like this. 

Start to go through the process and see when your dog starts to put up the fight.  If you just pull the nail trimmers out and you can’t find him all the sudden the tool itself has created the fight, or in this case, the flight.  It is important to start slow and build acceptance and trust through each step.  If the clippers are setting him off, then take them out and give him a massage, then a walk - or the other way around.  Build a new association or response to the process.  A lot of the time I will actually rub and massage with the tool in my hand to give the dog another feel about the clippers.

Little fights or protests are going to happen. Work through them calmly and patiently, asking for a little more when you think they are ready.  The first day or two might just be a massage.  Later in the week maybe you can rub the clippers over their feet just to see how they feel about it.  Then I usually bump the clippers a little on the nail to give the feeling of clipping and work them through that.  In a few more sessions, if they are ok with that, then breathe and try to clip one nail and see how that goes building slowly to more and more.

Q: I am wanting to crate train my Labrador. The older he gets, the more destructive he seems to become. Is it too late to crate train, and where do I begin?

A: Crate training is a great skill for all dogs to know. It causes less stress at the groomer or if in case of emergency and they have to stay at the vet.  So you are making a great decision. It is never too late to start crate training your pup.  

There are so many ways to actually go about doing it, but my best advice is to make sure the dog is accepting all the steps of crating. There are so many ways to accomplish this but an easy way to start is to put some delicious stuff in the crate and shut the door.  Let him walk around and smell the crate for a bit from the outside.  This frustration of smelling the good stuff will build drive and a little frustration to want to go in there if the door would just somehow open.  Later on in the day open the door and let them find their way in.  

As they get more interested in the crate and eating their delicious snacks close the door for a second or two let them relax and watch not to build to much stress than open the door and let them out.  From here slowly just build a little more duration in the crate with the door closed watching for any stress that may build.

Depending on how your relationship is with your dog they may protest about this more or less. Be patient and consistent.


Q: My Queensland Heeler will not stop jumping on people no matter how many times I will use the word "down" in a forceful tone. Is there anything I can do to get him to stop jumping without being more aggressive than I already am on him? Thanks!

A: I think the best idea here is to try and "redirect" him instead of correct. He sounds like he is completely desensitized to your method of correction and it also gives him the attention he's seeking when you engage with him. Dogs are like children in the fact that they like negative attention more than none at all.

I would start by teaching him a Sit in front of you and use a hand signal so that it is the first thing he sees when he starts to jump on you. If he sits praise him and bend down to pet him. If he jumps cross your arms and turn your back on him for a few seconds and ignore him. Then turn back and ask for Sit again. Using treats helps give him incentive and it helps lure him in place if he's overly excited.

Good luck!  - Janna

Q: Our kids are getting ready to go back to school and every year around this time our female dog seems to get depressed. We have an older lab and a young golden retriever. Our Golden Retriever LOVES playing with the kids all day during the summer, but as soon as they go back to school, she seems to get depressed, and sometime even a little destructive in the house during the day. Our older lab takes it in stride and doesn’t seem to be bothered,  but I’m wondering if there is something we can do to help our girl adjust to this time of year? Thank you!

A: The summer time provides a great opportunity for kids to spend time with their dog. They often spend many hours playing, exploring and having a fantastic time. Unfortunately, dogs don't understand our human schedules. When the kids return to school it can be very confusing for the high energy dog who has spent the last several months with hours and hours of human attention. High energy dogs will get bored easily and they find ways to relieve that boredom. This often leads to destructive behaviors as the dog searches for an outlet for their energy.

To help your dog I would recommend blocking off some one on one time each day so the dog still gets the attention he craves. If you can spend 15 extra minutes in the morning taking the dog for a walk before work/school you will help burn off some of the excess energy. I would also recommend providing him with several toys including stuffed kongs, food puzzle toys and nylabones. This will give him something to do during the day. His "job" will be to empty all the kongs and puzzle toys of their enticing contents.

In the evening I would recommend doing a quick training session with your pup to keep his mind busy. Trick training is an excellent way to give the dog's mind an appropriate work out. I highly recommend the book, "

101 Dog Tricks: Step by Step Activities to Engage, Challenge, and Bond with Your Dog" by Kyra Sundance.

I hope these tips helps and your pup is back to his normal happy in no time! 

-Amy Peterson, My Clever Canine Dog and Puppy Training

Q: My dog has been digging in the yard. I take him on a walk every day, and he has plenty of toys to play with both inside and out, but he won’t stop digging random holes! What can we do to stop this?

A: First, I’m guessing you don’t have gophers or something else in your yard? Second, this could be many things, but for me I like to pick my battles.  If my dog wants to dig (aka: be a dog) then I allow them to dig in a small part of the yard, and when they are in my part of the yard it is my responsibility to watch them or give them something to do like lie on a bed and relax. If you want the backyard to be a lower arousal place I would recommend taking the toys out. Toys create arousal and playfulness. Instead ask him to lie on his bed and relax after a long peaceful walk.  This will become the dog’s new association to this place - a place of rest not arousal. A lot of people who play in the house with their dogs have problems with them settling a lot of the time.  A similar problem of over stimulation in that environment.

Third, try getting a kid’s sand box.  Hide the toys in there and let them dig them up.  This can keep the behavior under your control and in a certain spot.  Ask him to sit, stay, than release them to dig and find them.  I’m sure he will love it.

~ Gary

Q: My dog has major separation anxiety. Even if I leave him in a room when I leave, he tries tearing through the doors and walls. HELP!

A: One major thing is think about how you leave your dog and greet your dog when you come back.  If you make it a big deal, “Honey I’m back. See mommy or daddy wasn’t gone long. I told you I would be back,” then all you are doing is drawing attention to the fact that leaving and coming is important and stressful.

Be quiet, don’t touch them, and don’t look at them when you get back. They wont take it personally. This normal stimulating event becomes less noticeable.  Also, focus on how your dog feels when you leave. Try to help them find calm before you leave. Talking and touching doesn’t help with this. Leaving them when they are calmer helps them with the initial stress that could arise from the event of leaving. 

Tip two: if your dog follows you around the house ignore them when they do.  They feel good just to be around you, so you don’t need to talk to them or touch them so much when they are around. Touching is more for us than for them.  It creates a dog that needs to be right there with you and draws more attention to it.  I would recommend doing some work also in not having them follow you around the house so much.  Some separations while you are home.  Tell them to stay on their bed while you do something else away from them.  Of course they will follow use a leash and be persistent it can be done. I also find treadmills can help.  They have to work through it while you are moving around.  It causes them to relax and focus on walking instead of following you.

Lastly how much physical and psychological challenge do you provide? Leaving your dog in a more drained state can cause a natural resting mentality while you are gone.

~ Gary

Q: My one-year-old, male bulldog is more attached to my wife and won’t listen to me whenever she is around. He gets protective of her when I try to sit by her too, and will sometimes growl or try to get between us. What should we do? We love him dearly, but I don’t want him to get worse and hurt someone. Is this something we can fix? 

A: In situations like this there are so many variables.  What kinds of activities do you and the dog share? Is the dog on her when you come near and he protests?  Where does the dog sleep?  What if she is not home, what is the relationship with you? What is your wife’s relationship with the dog? Do they share lots of affection touching and talking, or more leadership? 

Whenever I hear of situations like this it is usually a case of the dog feeling empowered by one human in the house.  I would recommend finding a dog professional to work with in your area.  If you send me your info I could suggest someone in your area, or we could set up a phone consult to address this situation.  When dogs start to get pushy, it’s better to be proactive than to wait for something to happen. I recommend doing something soon.  For now, my clients have had success keeping the dog off furniture and your bed, and on the floor or dog beds, and limit the amount of touching your wife does with the dog for a while until they re-establish their relationship.  Affection, when not done properly, can be misinterpreted by the dog as weakness.

~ Gary

Q: My dog howls any time the phone rings, and at certain commercials on TV. Why is this? What can I do to stop it?

A: My first response would be: what do you do and how do you feel? Things like this are usually learned or reinforced by what we do, but if it’s a hound or beagle, maybe to him - it makes him want to howl.  My friend’s pointers’ howl when an ambulance or police siren goes by. He thinks it is funny I guess. 

The most important thing is to breathe and make sure you feel calm.  A lot of times when people’s dogs vocalize (bark or whine) it can cause them to change how they feel. Some people get tense by the sounds, they get weak and laugh, they get fearful, angry, or they talk to their dog. “Oh baby its ok why do you do this blah blah blah.” 

Whatever you feel, take a breath to clear your initial response. Then, send them whatever you feel creates that quiet/stop it energy in a calm confident sound or word. Sometimes a physical touch can help snap them out of it.  Be consistent. 

If he is quiet, ignore him instantly.  Too much attention to the situation just makes a big deal out of it and can get the dog excited again. 

~ Gary

Q: My dog only seems to listen to me when I have treats. He’s a really sweet dog, but the only commands he follows all the time are come and sit. He knows other commands and tricks, but he won’t do them unless he knows I have treats for him. What can I do get him to listen whether I have treats or not?

A: This is the number one problem all people who train with food have.  The problem is you are using cues so the dog knows if you have it or not.  It could be how you hold it or he watches you go get it.  They are also smart and can smell it.  The trick is to get the dog to offer the behavior and then is surprised you have something not bribed into doing something.  

So here is an example.  My dog is in his crate.  I put his leash on I already have my treats in a pocket.  He is unaware that I have anything for him.  I ask him to sit he’s like for what.  Stay persistent and when he does sit you surprise him with a treat.  Now he is building trust that he may do something for you but that you will have something for him.  

Another problem that can arise is that people actually teach their dog not to pay attention to them by repeating the commands a lot. It’s called learned irrelevance.  Make sure every time he does or doesn’t do the behavior you have to have a plan.  If he sits he gets a treat but if he doesn’t, now what?  It is important to have a consequence if they do it or if they don’t do it. If the reinforcement (food) is not predictable it actually teaches the dog he is out of control of his reinforcement.

~ Gary

Q: My two year old border collie is always trying to run away from me! Any time the door is open he tries to dart out and I’m afraid he’s going to get hurt. He also tries to run away from me whenever he is loose outside in the yard, and it takes forever for me to catch him. Help! 

A: Thresholds like doors and stairs are important places to build a waiting mentality for your dog.  Dogs should not feel free to burst through these places.  Teaching him a solid sit stay is an easy fix to this problem.  A leash will give you access to block these bolting and running away behaviors.  As far as the running away it sounds like you guys may be playing the “chase me” game, or he finds it fun to be chased.  Never ever chase your dog unless you have a crazy good recall.  It you decide to walk to your dog they may think “I know this game” and start running away from you.  I would fix this is teaching the dog a good recall.  Michael Ellis has a great DVD on this topic.  This is a life-saving skill, literally.  A sit stay or down, recall, and loose leash walking is 

99 percent of what my clients are looking for, so you’re not alone.  This dog should not be taken off leash out and about until you have control over their response to a recall command.  Freedom here has to be earned.  

~ Gary

Q: My dog loves going to the dog park and playing with all the other dogs, but he gets so excited he stops listening to me and I’m having trouble keeping him from bothering other dogs that don’t want to play with him. How can I make sure he gets to play and have fun with the dogs that want to play with him without him getting so excited he stops listening to me?

A: Dog parks can be a useful resource for many dog owners as they provide off leash time that might not be available elsewhere. Unfortunately, dog parks are often used inappropriately and can create and reinforce undesired behaviors. I could fill up an entire book with the pros and cons of dog parks.  Every day I get new clients whose dogs have developed inappropriate social skills directly resulting from their use of dog parks.

Not listening while playing with other dogs is a very common issue with dogs that frequent dog parks, especially if the dog park is the primary source of exercise and training outside of the home. If you aren’t putting in a decent amount of training and one on one play time (just you and your dog) it doesn’t take him very long to learn that other dogs are more fun than you. An all too common scenario goes like this: Rex the 10 month old Labrador is home all day while his owner is at work. Owner get home and wants to make sure Rex is able to burn off that excess energy so owner takes Rex to the dog park. When they get to the dog park owner lets Rex off leash and Rex bounds away to play with other dogs. Owner, tired from a long day at work, sits at one of the benches and chats with other owners while Rex is happily playing with the other dogs. Rex wrestles and runs and has a grand time playing with the other dogs. The only time owner interacts is when the play is getting out of hand and eventually when it is time to leave owner calls Rex. When Rex comes (or when the owner is able to corral Rex) she puts the leash on and leaves the park to go home. It doesn’t take too long for Rex to learn that other dogs are fun and owner means the end of fun. Pretty quickly Rex starts avoiding his owner while they are at the park and when it’s time to leave Rex avoids coming because when owner calls it signals the end of fun!

If this sounds like something that is happening to you, don’t stress it is a VERY common issue. It does take some time on your part but there is definitely hope. First you need to make sure that you are spending a good amount of one on one play time with your dog outside of the home. Play ball, play tug, join an agility class or a nose work class, go hiking or swimming with your dog.  Have fun just you and your dog.  You need to improve your relationship before your dog spends all his fun time with other dogs. Don’t make the dog park his daily source of exercise or his only source of fun outside of the home. You need to work on reward based obedience skills, and working on a solid recall is going to be key. I would look for a balanced trainer in your area that can show you how to properly incorporate the use of food and toy rewards into your training program. Once you have improved the play relationship between you and your dog, you can start visiting dog parks again.

Once you are at the dog park it is time to be more interactive. Even though you are likely tired and worn out from a long day at work you can’t ignore your dog while you’re at the park. While you’re at the park randomly call your dog over to you (you should have a solid recall from the outside training you’ve been doing) and when he comes play with him or reward him with food and then send him on his way to play with other dogs. Your dog needs to learn that coming to you doesn’t always equal the end of fun. I would call your dog and release back to play at least ten times for every park visit. You should start seeing a major improvement in your dogs focus on you and willingness to pay attention even when playing with other dogs.

Good luck and happy training!

~ Amy 


Q: My family has Jack Russell Terriers, and I was wondering how we can best control their barking. They seem to bark at everything! Shadows, leaves, birds, etc. What are the best ways to help control this?

A: Oh the joys of owning a high energy terrier!  Dogs bark for a variety of reasons; boredom, alerting to an intruder (even if it is just a neighborhood cat or song bird), for attention, excitement and genetic predisposition (think beagle) are some of the most common reasons.  Your dogs are probably barking for a combination of reasons.  The first step is to find alternate activities for them to do, this will help them burn off some of their excess energy which will reduce boredom. Food puzzle toys, dog sports, training, hiking and swimming are all great activities to keep your terriers busy and out of trouble. 

Some of the barking is likely alert barking and excitement/arousal barking.  They are terriers after all and there isn’t much that doesn’t get a terrier excited. Contacting a qualified trainer is probably a good idea so they can get you on a training plan to address these issues.  To put an immediate stop you might consider using a citronella bark collar.  The collar emits a harmless spray of citronella whenever the dog barks.  Many dogs dislike the citronella so they cease to bark when they are wearing the collar.

~ Amy

Q: I recently adopted a very active pit-bull mix and want to find activities and/or events for her that she will enjoy doing and will keep her happy and exercised. How do I go about finding something that she enjoys doing, and how do I work with her to learn how we can work together in this activity?

A: Congratulations on your new addition!  Bringing a new dog into your home is always exciting but does require some work on your part so things run smoothly.  Finding an outlet for your high-energy dog is a great way to prevent many common behavior problems. There are so many different activities that dogs can participate in, even mixed breed dogs. Dock jumping, nosework, agility, obedience, rally, weight pull and lure coursing are all activities your dog may find enjoyable.  

There are several resources you can use to find dog events in your area.  My first suggestion would be to call local trainers and find out if any of them have experience with dog sports.  They may be able to point you to a club in your area or a trainer that specializes in each type of sport.  You can also Google the individual sports and find out if there are events in your area. I would suggest attending several different events so you can get a feel for what might best suit your dog and you.  AKC and UKC trials are sometimes a good place to start as they will often have a variety of events all at the same location. Each organization has their own website where you can search for events in your area. Meetup.com is also another great resource for dog owners looking to meet up with other like-minded dog owners in their area.  Often there will be organized hikes, play dates and training groups that you can check out and join.

Best of luck finding a sport or activity that fits your new companion! 

~ Amy

Q: I adopted a three year old Male neutered Dachshund last November.  He is high energy and sweet to the bone.  I’ve worked in Veterinary medicine for 10 years so I am familiar with the ups and downs of a new older pet in the house and I don’t coddle him.  But this dumbfounds me.  Why does he urinate in the house on occasion right after I walk him with my other Doxie/chihuahua?

A: Thanks so much for your question. I understand how this could be frustrating. The first thing I always address in situations like this is to make sure nothing is going on medically. Since you’re a vet, I’m guessing you have already taken this into consideration.  

As far as training, going to the bathroom in the house is a strict management situation.  Don't let them do it! What is your routine when you get back from a walk? Is he allowed to roam free? Does he bolt in? What I would do when I got back to stop this is put him in a crate or on a bed sometimes people call this the “place” command. This will make it impossible for him to pee. I would also not leave him unsupervised in the house at all. Earning areas in the house is a gift not a necessity.  Dogs need to earn trust in your space.  Not chewing, destroying, or peeing on things is so important for peace in the house and cuts down on conflict in the relationship from telling them no all the time.   When you can keep an eye on him let him be in the area you are in and build on time and amount of space. Before he's allowed to be out, first let him out to bathroom. Good luck, if you need further help let me know and I can pass you on to a trainer your area.  Thanks again. 

~ Gary

Q: I have a Maltese mix, that is almost 5 years old, who exhibits a terrible amount of territorialism when he is in our yard. Our yard is fully fenced in and yet he races up and down the fence barking ferociously at people and dogs who walk along our front yard sidewalk. This is extremely annoying (not to mention noisy) and I have tried everything to break his apparent focus on protecting our home and property from people and dogs who pass by.  Sometimes he gets so riled up, he will attack our other dog (a very sweet Bichon/Coton mix) when he is in this frenzy.

My wife and I love this dog. He is sweet and lovable to us overall and is indoors unless he is on a walk or going to the bathroom. Any suggestions or guidance?

A: Thank you for your question. This is a very common problem. A lot of dogs who get excited behind barriers, fences, on leash, in crates, etc. start to display these kind of unwanted behaviors from repeated inability to interact with whatever is outside their reach, which builds up time after time and starts to display in unwanted behaviors like barking and fence chasing.  

An important solution to this is exercise and mental stimulation and some structure around the house. My first question is how much exercise is your dog getting? Walking? Training?  What is your dog’s life like? Running in the backyard is not sufficient enough. Your dog needs to get out and interact with the world. Also, how is your dog’s recall? A solid recall taught well should be able to overcome all distractions. This is a gradual process taught in steps.  

I will be posting some videos about the recall to help people with this life saving skill.  For now I would keep him from practicing this behavior by taking him out on a leash to go to the bathroom or let him out when you know your neighbor is not home.  Be diligent!  Then periodically take him out when the other dog is out and just sit and relax at a distance that does not get him agitated.  You have to show your dog how you want him to behave.  

A lot of people focus on what they don’t want but need to focus on what they do want.  If it is possible to make a play yard in a different part of the yard where they can’t see everything happening that can help as well.  Another video that will help will be the one on our place command (coming soon!), which will give your dog a rock solid place to hang out … on his bed.

Please keep us posted on your progress and thank you for your question!

~ Gary

Q: What are the most important things you need when beginning training with your dog?

A: This is a good and very common question. First thing's first - instead of using the term "dog training," focus on "leading your dog." Dog Training is a blanket statement and there are too many variations of training a dog to boil it down in to one definition. For example, human-centered dog training typically includes commands such as sit, come, heel, lay down, etc. This part of training is like going to Harvard. You learn these practical applications, but they don't make you a stable person or help you reach the depths you need.

Dog psychology-centered training (often called behavior work or canine psychology) includes eye contact, owning your intentions, body language, spacial pressure, owning your emotions as a handler, and understanding different thresholds. This is the deep work you need to do to have a healthy and balanced dog. 

If your furry friend is displaying behavior that you don't enjoy (and that behavior persists), look at where you are and where you want to be, realistically. In the middle of that is determining a better communication system with your pup, the tools that can help you become more successful, how to control space, etc. Your goal is to create less conflict and stress in your relationship and achieve more peace, harmony, success, and growth. 

I would suggest learning about and learning to understand the mind of your animal, or any animal your dealing with. Realize why your dog is excited, feeling insecure, anxious or a number of other behaviors is important before determining what you need to fix the problem. Where are they coming from?  Poor behavior is a symptom, not the problem.

We will dive into these topics more intensely in months to come.  Your dogs appreciate your education, so keep it up!

~ Gary